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What does
Business Excellence
Mean to you ?

Eminence Business Services
is organising a 1 Day Workshop

Workshop on
Transforming Business through World Class improvement Practices

28th October 2017 

Mr. Basudev Banerjee is helping to prepare a new generation of business leaders by offering training and development opportunities built on practice-based learning and exchange between organisations. Initially focusing on training Business Excellence Professionals using an Integrated approach to support organisations in their journey and instill a culture of Business Excellence.

Topics Covered in the Workshop

  • Mutual introduction coupled with capturing expectations of participants and finalizing day's work plan.
  • Overview on national and international Business Excellence Awards and improvement initiative.
  • From QC to QA to TQM to TQOM World Class Manufacturing (WCM) and Statistical Process Controls (SPC) basics
  • Tools and techniques for organizational excellence.
  • Lean Manufacturing (Highlights on eight types of Muda).
  • Overview on RCA (American) and RRCA ( Japanese) Problem Solving
  • Case study on application of RRCA& WV- W techniques.
  • Overview in Vision, Mission & Values, Quality Policy & Objectives developed based on SMART principles.
  • KPIs - stretch goals, KRAs and their monitoring.
  • MPs & CPs and DWM towards sustainability.
  • ISO Systems perspective.
  • Case study on integration of initiatives to acquire BEA
  • Summing up by participants along with Learning points.

Save your Spot Now


Core Faculty
Mr. Basudev Banerjee

Since 2005 he is freelancing in the areas of Business Excellence integrating applications of various world class initiatives such as SPC, RCA & RRCA, ISO, TQM, 5S, TPM, Lean Six Sigma.
He has authored five books on Operations Research and on Statistical Process control techniques and their applications including those for Business Excellence.
On World Quality day in 2013 he received “Life Time Achievement Award” from Quality Forum of India for his fifty years of yeomen services in the field of Quality and Systems.
On March 2017, he received Special Recognition Award from IMC for his 20 years of association and significant contribution to IMC-RBNQA Assessment Process.
Currently he is the President of NCQM and Chairman of its Education Committee.

He was Senior Vice President-Corporate QA at Associated Capsules Group (ACG)-Worldwide, Directly reporting to the group Managing Director for 14 long years during which he practiced most of the learning. Prior to joining ACG he was Head of Quality Management for 18 years at Metal Box India Ltd and Senior Technical Officer at SQC & OR Unit, Madras for 9 years.



This workshop is very popular due to the quality of the content. Many people tell us this is some of the most valuable training they have ever received. Because of that, we typically maximize our workshop capacity. 
Register now to avoid being disappointed.

Our expert knowledge means a lot, and when you train with us you benefit from this expertise.

For More Details Contact
Mr. Srinivas Darbha on
90224 83805, 88888 26771
email : /

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